# (16 entries)

• What is different about Metropole from other property managers?
  We don’t sell properties, but exclusively rents and manages residential properties. We mange your investment property with the same respect that other agencies treat their property sales. In fact we treat ...
• How much will it cost for you to manage my property?
  Every property is different and most landlords' requirements are different. We use the latest technology to run one of the most efficient real estate offices in Australia so we can pass ...
• Can you manage my property even though it is in another suburb?
  Depending on where your property is located we will honestly advise you if we are in a position to successfully manage your asset. We are not in the business of taking ...
• How long will it take to find a tenant for my property?
  We start marketing your property the moment you place it in our hands. It will immediately be cross matched with all prospective tenants on our database and circulated to our team ...
• Where do you get your tenants from?
  We attract our tenants from a variety of sources which means that it is not necessary to have our offices near you investment property:  ...
• How do you qualify prospective tenants?
  We adopt a strict screening process which aims to obtain the best possible tenant for your property. Our detailed application form enables us to establish current and previous tenancy and employment ...
• Can you guarantee that the tenant will pay the rent on time and won't damage my property?
  Unfortunately, no agent can guarantee that because sometimes something totally unforeseen can go wrong for the tenant, such as a change in employment circumstances or a marital breakup. The keys to ...
• What happens if the tenant doesn't pay the rent on time?
  Our computer system produces daily reports to show any tenants who have not paid their rent. We then use strict arrears control procedure including SMS messages, personal contact, emails and reminder ...
• Are you licensed Real Estate agents?
  Yes, Metropole Property Management is definitely a licensed real estate agency and members of the R.E.I.V and R.E.I.Q as well as the P.I.P.A. All rentals go into a trust account to ...
• What if I want to sell my property?
  You have the full freedom in appointing your selling agent, keeping in mind that the lease is ongoing. We are able to assist you in choosing the appropriate selling agent through ...
• Can I transfer my property to another managing agent?
  By law you have the right to transfer from agent to agent at any stage but remember that while a lease is current, you must honour your obligations to the tenant, ...
• Will I still have a say once I appoint Metropole Property Management?
  You can choose to have as little or as much input in the management of your property. Your requirements will be discussed with you in detail and once agreed, we will ...
• Do I still pay any fees if my property is vacant?
  Other than fees associated with the re-leasing of your property, our fees are charged on the rental received from the tenant. So no rental income for you means no fee for ...
• Once my tenant has paid, how quickly can I get my rent?
  Unlike some other real estate offices we will pay you shortly after your tenant's rent clears the bank account. We use direct debit from the tenants account or a rent card ...
• Do I have to insure the property or does the tenant do that?
  You must maintain your own insurance cover on the building, contents and public liability. If the property is a Strata unit, the Body Corporate may insure the building, but you should ...
• How else can you help me?
  For your convenience, we would be delighted to arrange the payment of all of your property related expenses, such as Rates, Body Corporate Fees, Insurance etc to be deducted from your ...